Service & Support

Service Rates & Service Contracts

With dedicated engineering support staff, IPP offer a range of support and services to keep your equipment operating efficiently


Standard Daily Rate ( non-Contract ):

Standard daily rate + hotel fee + travel time per hour and any other job-related expenses

For engineering support, contact Jenny on +44 (0) 1527 578 972 or email service@ippgroupltd.com

Contract Options:

Bronze Service Agreement

3 days inclusive of travel time and expenses with 6 hours free phone support

Guaranteed response-time priority for reactive, break-down and machine down scenarios
Free phone support
Priority for planned services
Simple daily rate with no other expenses to pay
Contract days can be used for reactive, planned services, training or tailored for your requirements
Get Started
Silver Service Agreement

5 days inclusive of travel time and expenses with 15 hours free phone support

Guaranteed response-time priority for reactive, break-down and machine down scenarios
Free phone support
Priority for planned services
Simple daily rate with no other expenses to pay
Contract days can be used for reactive, planned services, training or tailored for your requirements
Get Started
Gold Service Agreement

10 days inclusive of travel time and expenses with 25 hours free phone support

Guaranteed response-time priority for reactive, break-down and machine down scenarios
Free phone support
Priority for planned services
Simple daily rate with no other expenses to pay
Contract days can be used for reactive, planned services, training or tailored for your requirements
Get Started

Get Started

To discuss your requirements please contact Jenny by Email at: service@ippgroupltd.com

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